EKO-TEK is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.
1. Who We Are
EKO-TEK Sports Flooring Ltd (“EKO-TEK”, “we”, “our”, “us”) is a leading provider of sports surfacing solutions.
2. Information We Collect
We may collect and process the following data about you:
- Personal information (name, email, phone number, company) provided when you fill in forms, request quotes, or contact us.
- Technical information (IP address, browser type, operating system, referral source, length of visit, page views).
- Marketing and communications preferences.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide quotes.
- Process and fulfil orders.
- Improve our website, products, and services.
- Comply with legal or regulatory requirements.
4. Legal Basis for Processing
We process your data under:
- Contract – where necessary to fulfil an order or enquiry.
- Legitimate interest – for website analytics, service improvement, and communication.
5. Data Sharing
We do not sell your personal data. We may share it with:
- Service providers (e.g., website hosting, payment processors, delivery companies).
- Legal or regulatory authorities, where required.
6. Data Retention
We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Object to processing for marketing purposes.
8. Security
We use appropriate technical and organisational measures to safeguard your data.
9. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.